Marygrove vs. Sunsetter
The Better Alternative to SunSetter
The perfect getaway doesn’t have to be so hard to get to. With life moving so fast, a Marygrove can give you the serenity you’ve been looking for - just a few steps away!
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Over 1,600 5 Star Reviews
A Full Service Experience At A Fraction of the Cost
Buying a product through a middleman only to be left on your own to figure out installation can be frustrating and risky. Poor communication, uncoordinated timelines, and unreliable contractors often lead to delays, added costs, and disappointing results.
At Marygrove, we do things differently. From start to finish, we handle everything in-house—from manufacturing to installation and post-install service. That means no third-party installers, no disconnected support, and no surprises.
We got our new awning installed in August, beautiful job and plenty of time to enjoy it before the season is over😊. The installers were great, very nice and did a great job! We can’t say enough good things about MaryGrove.
PS: we got the MaryGrove name from a bad Sunsetter review.
Compare Feature* |  |  |
|---|---|---|
Fully Integrated Housing | ||
LED Lights Integrated | ||
Lateral Arm System | ||
Retractable Pitch | ||
10 Year Pro-Rated Fabric Warranty | ||
Installation Included | ||
Serviced Directly From Manufacturer | ||
Smart Awning | ||
Open Recalls |
Don't Just Take Our Word For It
Feature Comparison
Warranty and Durability
Marygrove Awnings stands out with a comprehensive warranty ensuring your investment is protected over the long term. Marygrove offers:
10 Year Pro-Rated Fabric Warranty
10 Year Warranty on Motors
1 Year Warranty on Accessories
In contrast, competitors often provide a more general “all-weather” warranty, which may lack specific guarantees on essential components, leaving you with uncertainties regarding long-term reliability and satisfaction.
Sunsetter’s warranty is riddled with exclusions. Labor charges for installing replacement parts are not covered, so a “free” warrantied part still comes with a $300 contractor bill. The warranty is also voided if water pools on the fabric, yet their manual pitch adjustment makes proper drainage unreliable. And because Sunsetter doesn’t install their own awnings, warranty service depends on finding an independent contractor willing to do the work. One customer on Consumer Affairs wrote: “A warranty without paper doesn’t mean anything” (Jan 2026).
Feature Comparison
Installation and Service
Our direct, professional installation by Marygrove’s award-winning service team guarantees a high-quality, efficient setup, recognized nationally for the fastest installation times. This approach contrasts sharply with many competitors, who may rely on third-party dealers or less experienced teams, potentially leading to variable service quality and longer wait times.
Choosing Marygrove ensures a seamless and expedient installation process from start to finish.
Sunsetter does not install their own awnings. They ship to your door and leave installation to you or a third-party contractor. Installation runs $300 to $1,000 extra. Even “certified” Sunsetter installers have drawn complaints: one Consumer Affairs reviewer described installers who “instead of finding the studs, started drilling and messed up a bit of the siding, and mounted the awning, but it was the wrong one” (Jan 2026). Another wrote: “Sunsetter is an excellent company, however they don’t put awnings up and that’s one thing the company ought to look into” (Consumer Affairs, March 2026).
Feature Comparison
Technology and Innovation
Marygrove Awnings leads the market in technological advancements, offering features such as a fully integrated housing for ultimate protection, a proprietary retractable pitch for optimal shade and rain shielding, and a reinforced lateral arm system using durable cables over the more common chains found in competitor products.
Our smart awnings are designed to intuitively adapt to your lifestyle. Equipped with an Advanced Weather Alert System, they respond to real-time weather changes, automatically adjusting to protect against sudden shifts. This means whether the sun’s out or the wind picks up, you can relax knowing your awning is looking out for you.
Paired with integrated wind sensors and ambient LED lighting, Marygrove Awnings enhance every aspect of outdoor living, making each moment under our awnings safe, bright, and utterly enjoyable.
Sunsetter has faced serious safety issues. In 2019, the CPSC recalled 270,000 Sunsetter awning covers after 14 incidents causing injury. Sunsetter knew about the problem as early as 2012 but did not report it to the CPSC until 2017. In April 2025, a federal court ordered Sunsetter to pay $9.25 million in civil penalties. Additionally, one Reddit user reported “the metal front arm connected snapping and having the arm jut out like a piston while I was standing on a ladder” (r/homeowners, 2025). The warranty on that unit had already expired.
Frequently Asked Questions
Was your question not answered? You can reach our team directly at 800-442-9646
Our warranty goes beyond typical offerings by providing long-term protection for specific components like fabric and motors, focusing on customer satisfaction and performance. Your Marygrove comes with a
a 10 year pro-rated fabric warranty, a 10-year warranty on the motor, a 1-year warranty on accessories, and labor coverage during the first year. Every installation is performed by our own certified team, so warranty service is never left to chance.
Marygrove Smart Awnings enhance outdoor living with features like weather-responsive sensors, an advanced weather alert system, and ambient LED lighting, all designed to adapt to your lifestyle seamlessly.
Choosing Marygrove means investing in quality, innovation, and reliability. Our comprehensive warranties, direct installation services, and advanced features deliver long-term value that surpasses the initial savings offered by cheaper alternatives.
Yes. In 2019, the U.S. Consumer Product Safety Commission recalled approximately 270,000 Sunsetter vinyl awning covers after one death and multiple injuries from impact and fall hazards. Sunsetter first learned of the problem in 2012 but did not report it to the CPSC until 2017. In April 2025, a federal court ordered Sunsetter to pay $9.25 million in civil penalties for failing to timely report the defect. Marygrove has never been subject to a federal product safety recall.
No. Sunsetter ships the awning to your door and leaves installation to you or a third-party contractor. Installation runs $300 to $1,000 extra depending on your area. Even “certified” Sunsetter installers have drawn complaints — one Consumer Affairs reviewer described installers who started drilling without finding the studs, messed up the siding, and mounted the wrong awning (Jan 2026). Another satisfied customer still wrote: “they don’t put awnings up and that’s one thing the company ought to look into” (Consumer Affairs, March 2026). Marygrove includes professional installation by our own certified technicians at no extra charge.
Both Marygrove and Sunsetter offer pro-rated fabric warranties with similar structures. However, Sunsetter’s warranty does not cover labor for installing replacement parts (a “free” part still costs $300+ to install), and it is voided if water pools on the fabric. Because Sunsetter does not employ their own installers, warranty service depends on finding an independent contractor. Marygrove includes labor coverage in the first year and all installations and service are handled by our own certified team.
Availability is inconsistent. Customers on Consumer Affairs report ordering parts and waiting six or more weeks with no delivery. Parts are frequently listed as out of stock with no estimated return date. Multiple contractors refuse to service Sunsetter awnings because replacement parts are unreliable. Replacement fabric alone costs approximately $700 plus shipping. Components including shoulder parts are sourced from Asia, contributing to extended lead times. Marygrove manufactures in-house and stocks our own parts for fast turnaround.
No. Sunsetter’s warranty covers replacement parts but does not include labor for installation. Because Sunsetter ships awnings for DIY installation or third-party contractors, getting a warrantied part replaced means hiring and paying a contractor yourself — typically $300 or more. Marygrove covers labor during the first year, and because we employ our own certified installers, scheduling warranty service is straightforward.
Not necessarily. One Reddit user in r/Costco reported that the Costco vendor was “generally higher priced than quoted from other local vendors” — the markup comes back as a Costco shop card, not actual savings (Sept 2025). The Costco price of approximately $6,000 does not include installation. A Reddit user in r/arizona noted that a competitor at the same price point included professional installation while the Sunsetter Costco package was DIY only (2024). A 16×11’8 motorized Sunsetter with remote runs $6,500, and the Platinum Plus XL with cassette pushes close to $9,000 (Reddit r/Awnings, 2025). Marygrove includes professional installation in every quote — no hidden extras.
Unlike competitors who may use third-party services, all Marygrove installations are performed by our in-house, award-winning team, ensuring consistent quality and the industry’s fastest service.
Marygrove’s premium fabrics are engineered for durability and weather resistance, ensuring they remain vibrant and intact in various environmental conditions, unlike many competitors’ fabrics which may only offer basic fade resistance.
We are comparing our standard model awnings versus the Sunsetter Series Pro awnings. While Sunsetter does sell a Platinum series, we felt a fair comparison would be to compare the two stock models of each company.
Retractable awnings can weigh over 100 pounds and must be anchored into load-bearing structure. Improper mounting can cause wall damage, bracket failure in storms, and water pooling from incorrect pitch. Many manufacturers also void warranty coverage if the awning was not professionally installed. Marygrove handles installation with our own trained crew so your warranty stays intact and the awning performs the way it should.
Look for warranties that cover each component separately: frame, motor, and fabric. Check whether the warranty covers labor for service calls or just replacement parts — a “free” warrantied part is not much help if it costs $300 in labor to install. Also consider whether the manufacturer handles installation and service with their own team, or relies on third-party contractors. Marygrove offers 10 years on the frame, a 10 year pro-rated fabric warranty, 5 years on motors, and labor coverage in year one — all serviced by our own certified installers.
Yes, especially for larger awnings. Industry research shows homeowners use a motorized awning up to 10 times more often than a manual crank model. Motorized systems also allow you to add smart features like wind sensors and remote control operation. Every Marygrove awning is motorized and includes our Advanced Weather Alert System that automatically retracts the awning in high winds.
Cable-driven arms use reinforced steel cables inside the arm mechanism. Chain-driven arms use linked metal chains. Over time, chains can stretch, develop slack, and cause uneven extension — this is the mechanism behind the sagging that high-volume retail brand owners frequently report. One Sunsetter owner described a 20-foot awning sagging several inches in the middle, with the company calling it “normal.” Cables hold their tension longer and require less maintenance. All Marygrove awnings use a reinforced cable system for smoother operation and a longer lifespan.
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